Customer Service Team

Pablo relocated to join General Propeller in 2006. He began his career in the propeller market as a PropScan certified technician, repairing propellers and managing a major propeller shop in Puerto Rico for 5 years. Pablo brings an invaluable wealth of knowledge and experience to the team. As an inboard/custom sizing specialist, he has been instrumental in our overseas and Latin American sales. He has been in the propeller world for more than 20 years. When he is not troubleshooting ways to make your boat run more efficiently, he is spending time with his family, out fishing, working on cars.

Dante has transitioned from the medical field and the hotel industry; he has been a great asset to the inside sales team. Among his great qualities is the ability to guide a customer in a sales transaction with the best patience, detailed orientation and keep in mind if he does not have the answer, he will do the best to research it. He is a sports oriented guy and you will find him on the weekends enjoying time with his family.

Shannon is a Bradenton local, and has been with General Propeller since 2017. She is our Web Sales specialist who can be found greeting our customers at the front counter when they visit the shop. She is crucial for our daily operations, logistic wise and very competent with our customers and suppliers relations. Whether you place an online order, or stop by to pick up, she will quickly find what you need and get you back on the water . When not at the office Shannon enjoys listening to music, and spending time with friends and family.

Jeff has been with General Propeller since 1988 and has worked his way up from all tasks in the propeller shop to become the reconditioning and Prop Scan Shop Manager. With over 30 years propeller repair in General and PropScan repair combined experience, Jeff has mastered the art of propeller repair. Equally as impressive, is his the ability to teach others those skills and he has trained some of the best repair technicians in the country. He personally manages the customer service of all the PropScan repairs. Rest assured when your propellers are with General Propeller they are in the best hands in the business.

A welder by trade since 1982, Rob has done everything from Medical equipment fabrication to Defense contractor and aircraft ground support work. Our Fabrication manager since 2005, Rob has overseen many changes in our Fabrication department including new computer software and automated equipment upgrades. Rob is the go to guy when there is a need to fabricate you a new strut, rudder, or any other miscellaneous parts no longer available on the shelves. In his spare time rob can be found outside fishing, simply enjoying the outdoors, or riding Harleys with his crew.

Paul is a veteran in the marine industry working for Donzi and Wellcraft before joining General Propeller in 1988. He is a hands on supervisor and you will physically see him making sure all machinery is running properly in our shop. After 30 years as the vice president and later president of the company, we are pretty sure he knows every part number by heart. Paul personally manages our shafting logistic and OEM orders. When not at general propeller Paul enjoys kiteboarding, diving, as well as finding great live music and craft beer on the weekends.

Mike joined the General Propeller team in 2023 after relocating from the sport fishing culture of Southern California. You will find Mike welcoming you in at the front counter, answering your phone calls, and may even see him out on the road in one of our General Propeller sales routes. He is an avid fisherman who you can always find on the water or spending time with his two children. He is passionate about building relationships with his customers and going above and beyond for them.